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̲:
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. . : - . . . -, 2004. 88 ., 2004

- , , , ISO 9000.
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1 Ѳ ˲ ʲ ²ί Ͳֲ
1.1 ̲ ˲ Ͳֲί
...
1.2 ϲ ˲ ʲ ²ί Ͳֲ
1.3 ² ˲ ʲ ٲ ˲
2 Ҳ
2.1 Ҳ ò ̲ в 9000 ( в 9000)
2.2 ̲ò Ҳ
2.3 SWOT-˲ Ͳ ̲Ѳ ֲ Ҳ Ҳ
2.4 Ҳ Ҳ ²ί Ͳֲ
2.5 Ͳ Ҳ Ѳ
:
  1. . ., . ., . . . ˲ . I: . / , , 2006. - 96 . - 2006
  2. . ., . ., . .. ˲ . II: . / , , 2006. - 88 . - 2006
  3. . . . ˲ - 2005 .
  4. ˲ ... . - 2002
...
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